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USING FUSSY ANALYTIC NETWORK PROCESS TO EXPLORE THE FACTORS OF PERFORMANCE

HOUSING REFURBISHMENT IN TAIWAN

Peddy Pi-Ying LAI

Department of Real Estate Management, National Pingtung University, Pingtung, Taiwan, R.O.C.

E-mail: piying@mail.npic.edu.tw

Housing policy is one of the major public policies in Taiwan. Since 2006 the cities of Taipei and Kaohsiung have been busy with housing refurbishment as part of the urban policies. However, as for the Kaohsiung housing refurbishment projects, the initial result was somewhat disappoint- ing. Only one out of the twelve applicants who applied for housing refurbishment was subsidized in Kaohsiung; the required subsidy rate for Taipei was also low, 38%. This paper focuses on the performance analysis of the housing refurbishment policy. This paper will use the FANP method to fi nd the factors that could infl uenced the performance of the housing refurbishment.

Through empirical analysis, it was found that the success of the housing refurbishment projects are heavily affected by the factors of economic benefi t and policy deliverables. We believed that the proper promotion of house refurbishment subsidy, the transparency of information can consolidate the implementation of house refurbishment policy.

Keywords: housing refurbishment, performance analysis, FANP (Fuzzy Analytic Network Proc- ess), housing policy

1. INTRODUCTION

In 2011, Taipei continued to implement “facade renovation” subsidies. Out of the 30 application cases, 21 were approved, with an approval rate of 70%. Kaohsiung City Government’s “Face Lift of Building” Plan was promoted and implemented in 2006. During 2011, more than 150 old buildings have received subsidies and have completed the façade renovation. According to the Ministry of the Interior, there are 3.7 million houses that are more than 30 years old in Taiwan in 2014, and the average housing age is 27.66 years in Taipei City, 27.08 years in Kaohsiung

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City and 23.94 years in New Taipei City. Faced with the problems such as old building environment, obsolete equipment, housing leaks, the chipping of exte- rior tiles, illegal buildings, and illegal occupancies, these showed that housing quality has deteriorated. In addition to concerns over compromised public safety, the city appearance is also affected. In the pursuit of the goal of sustainable low- carbon urban housing development, through housing refurbishments, the public safety and quality of life in the living environment are expected to be enhanced, thereby achieving sustainable development for a healthier and more beautiful city and enhancing the city’s competitiveness.

The current problems of old buildings, involve nothing more than the chip- ping of exterior walls, housing leaks, hazardous buildings due to earthquakes, functional declines, etc. Hence, the purposes of housing refurbishments are to im- prove damaged and old buildings, enhance the living quality of the environment, create more jobs, improve the urban economy, enrich city finances, construct green buildings in line with the environmental protection standards, improve the living environment, and to bring together and conduct joint participation with owners of buildings and the general public, create shared interest for the public, promote land use, and so on. At present, targeting the referential indicators of the refurbishment subsidy items, Taipei City and Kaohsiung City governments’

subsidies continue to focus on the public safety of the entire environment, with the highest priority given to indicators affecting the overall city appearance, herit- ability, and visibility.

In view of performance assessment related literatures in the past, the methods adopted for evaluating and analyzing the policy performance indicators gener- ally included: the Analytic Hierarchy Process (AHP), Fuzzy Analytic Hierarchy Process (FAHP), and Data Envelopment Analysis (DEA). In the face of complex policy performance analyses on housing refurbishment, a great deal of thought and the vagueness of uncertainty are involved. Hence, the Fuzzy Analytic Net- work Process (FANP) was adopted in this study. In addition to taking into con- sideration the concept of the fuzziness of thought, the interdependent relationship among the assumed influential elements is more in line with the current situation.

Moreover, the FAHP possesses more feedback results, which shall serve as a ref- erence for the government when promoting housing refurbishment policies, thus contributing to the enhancement of housing refurbishment performance.

The FANP methodology is a multi-criteria decision-making (MCDM) tech- nique for analyzing the major issues facing uncertainty in housing policy. Ac- cording to Chang (2014), ANP features for its interdependence and feedback which often employ systematic methods for policy making. Moreover, ANP cap- tures the interdependence of decision criteria and improves the limitation of AHP,

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although ANP is not widely used for tackling MCDM problems in real situations (Saaty 1996).

Sarkis (1998) integrated the environmentally conscious business practice ele- ments and attributes into a strategic assessment and applied ANP using the sys- tems, resulting in the importance of the natural environment in everyday and long-term organizational practice and process at a level that is unparalleled since the start of the industrial revolution. Meade and Sarkis (1998) showed what lies in its linkage of disparate strategic logistics and system issues in a single sys- tematic study framework, ANP not only provides solutions to strategic logistics alternative selection, but also provides a structure for an organization to develop and enhance logistics strategy. Wu and Lee (2007) used ANP to ensure the suc- cessful implementation of knowledge management, and raise a critical issue of how companies can better evaluate and select a favorable knowledge manage- ment strategy before that implementation. The aim of this paper is to identify and discuss some of the completive factors in ornamental fish industry including prioritizing competitive priorities.

Through the literatures and expert questionnaire surveys pertaining to housing refurbishment, this study explored the indicator weighting index of housing re- furbishment and the best policies for enhancing performance. The majority of the questionnaires were personally interviewed. The research analysis is intended to gain an insight into: “Which factors affect housing refurbishment performance?”

and “How to evaluate the housing refurbishment performance indicators?” This study not only enables the general public to understand the current situation of housing refurbishment performance, but also provides housing refurbishment performance policies.

2. LITERATURE REVIEW

Theoretically, refurbishment of buildings will improve the quality of living envi- ronment, but there are few empirical studies on it, especially on housing policy performance (Salga 2005). Why do old buildings need to be improved? Most- ly owners are faced with the general dilemma of renovating vs. rebuilding. At present, the carbon dioxide emissions in the world’s building energy consump- tions account for 30–40% of the world’s total carbon dioxide emissions. In the face of energy efficiency and carbon reduction trend for the sustainable develop- ment of houses, many domestic urban renewal cases have abandoned reconstruc- tion and opted for refurbishment instead when engaging in urban renewal through maintenance means.

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Regular building checks and repairs are expected to effectively prolong the life cycle of buildings. Housing refurbishment is conducive to public safety, liv- ing environment, and life improvement (Chang 1996). Moreover, they also create economic benefits after housing refurbishment that not only the housing prices and rents will increase, but also the house prices in the surrounding environment will generate spillover effects. At the same time, employment opportunities in related industries will increase (Suet 1999). In addition, through housing refur- bishment, the effects of carbon reduction and sustainable housing development can be achieved (Miroslaw and Sally 2010).

Hence, Gorgolewski et al. (2005) pointed out that the energy efficient renova- tion of existing buildings is an important tool for the reduction of energy con- sumption in the building sector, the improvement of prevailing indoor thermal comfort conditions and also for the improvement of environmental conditions in urban areas. However, Martinaitis et al. (2004) building renovation projects, whose feasibility is assessed only with regards to energy efficiency, should be considered as the result of an “old attitude”. In more recent papers, decisions on economically efficient renovation are adapted to new technology methods: Adeli (1988) applies general theories and techniques of expert systems to construction, Henket (1990) suggests a theoretical model of several modular stages in the deci- sion process, Reddy et al. (1993) offer a frame-based decision support model for building renovation. Raslanas et al. (2006) are to select energy efficient refurbish- ment measures to encourage significant energy savings as well as housing value enhancement.

However, so far the above studies were concentrated on the development value model and energy efficient renovation. There are few studies on the refurbish- ment policy performance. Among the past literature dealing with performance indicators, the majority of the decision-making models for reference by decision- makers were established through the integration of the majority of expert opin- ions.

In consideration to the numerous factors affecting the housing refurbishment performance, the vague concept is filled with uncertainty, and the interrelated factors that likely exist among the various factors, the Fuzzy Theory combined with the ANP network hierarchical analysis method were adopted. These meth- ods possess feedback results, thus serving as a reference for promoting polices related to the enhancement of housing refurbishment performance.

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3. RESEARCH METHOD

In this study, we will use the FANP method to achieve our purpose. FANP is the combination of the Fuzzy Theory and ANP (Analytic Network Process). In 1971, Saaty developed Analytic Hierarchy Process, which is mainly used in decision- making problems involving multiple evaluation standards and under uncertain conditions. Saaty (1980) compiled the theory and it was published in book form in the housing market. This theory is applicable for a limited number of feasi- ble plans. Through a set of selection procedures, the relative importance of the attributes can be evaluated, so as to identify the best plan among the feasible plans. The purpose is to: (1) systemize the complex problems; (2) engage in the hierarchical decomposition of different aspects; and (3) reduce the risk of mak- ing a wrong decision. Through the above-mentioned methods, large and complex decision-making problems can be decomposed into multiple small sub-problems.

Then based on the AHP steps, pair wise comparison and evaluation are conduct- ed before integration, thereby simplifying the complex problems and making it easier to make decisions (see Table 1).

Table 1. Triangular fuzzy conversion scale

Linguistic scale Triangular fuzzy scale Triangular fuzzy reciprocal scale

Just equal (1, 1, 1) (1, 1, 1)

Equal importance (1/2, 1, 3/2) (2/3, 1, 2)

Weak importance (5/2, 3, 7/2) (2/7, 1/3, 2/5)

Strong importance (9/2, 5, 11/2) (2/11, 1/5, 2/9) Demonstrated importance (13/2, 7, 15/2) (2/15, 1/7, 2/13) Absolute importance (17/2, 9, 9) (1/9, 1/9, 2/17)

The FANP methodology is a robust MCDM technique for analyzing the major issues facing uncertainty in manufacturing practices. ANP captures the interde- pendence of decision criteria and improves the limitation of AHP. Though, ANP is not widely used for tackling MCDM problems in real situations (Saaty 1996).

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4. EMPIRICAL RESULTS ANALYSIS

The recommended policy plans pertaining to housing refurbishment performance assessment indicators and the enhancement of housing refurbishment perform- ance, as well as past literatures on housing refurbishment, focus on the envi- ronmental quality of housing refurbishment, public safety, economic benefits, energy efficiency.

To establish greater reliability in the research method, several literatures were used as reference. The discussion and literature reviews have been further pro- longed to decide the ten (10) attributes with four (4) criteria to select the three (3) strategies priorities. The following steps have been considered to form the hierarchy (see Figure 1). Therefore, the procedures of our proposed method are mainly divided into four steps as follows:

1. Define the refurbishment performance on selection of indicators priorities.

2. Identify the overall objectives.

3. Identify the criteria, the result that must be satisfied to fulfill the overall objectives, and the interdependency relationships that exist in the attributes level.

4. Structure the hierarchy placing the objective at first level, criteria at second level, attributes at third level and prioritization of performance priorities in housing refurbishment.

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4.1. Charateristics of the respondents

In this paper, the FANP was conducted in the questionnaire survey for experts and scholars. From the respondents’ data compilation, it was found that the majority of the respondents worked in government departments, accounting for 47.69%.

The main reason for this is that in the housing refurbishment market, the govern- ment departments still play a crucial role. Moreover, the self-assessment method adopted by the government departments is an effective method for exploring the policy performance indicator evaluations; in terms of gender, the respondents were evenly distributed, with males slightly higher than females; in terms of age, the majority belonged to the “21~40 years old” category; in terms of education, the majority belonged to the “graduate school or higher” category, indicating the implementation and evaluation of housing refurbishment require experts with considerable knowledge and experiences. It was also found that the civil servants in the government departments engaged in housing refurbishment undertakings were mostly young with high educational attainment. After all, the promotion and

Figure 1. The assessment indicators of housing refurbishment performance and the descriptions of the scope of coverage

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implementation of refurbishment related undertakings are laborious and time- consuming, and communication and coordination are the most important.

As for the respondents’ residential area, Taipei and Kaohsiung comprised the majority, mainly because the majority of housing refurbishment related works are in these areas. In terms of the number of years at work, the majority belonged to the “2~10 years” category. The reason for this was that until 2006 the govern- ments departments were engaged in a series of more specific housing refurbish- ment policy related activities. Related policies have been launched in various places, such as Kaohsiung’s Face Lift policy, Taipei’s urban renewal, refurbish- ment, Taipei Beautiful, New Taipei City’s refurbishment etc. The majority of the respondents’ incomes belonged to the “NT$20,001~$40,000” category, account- ing for 47.69%.

Through the ANP pairwise comparison proposed by Saaty, the consistency test was conducted to ensure the validity of the questionnaire results. The consis- tency index (C.I.) and consistency ratio (C.R.) were both less than the tolerable standard of consistency (C.I. < 0.1, C.R. < 0.1). CR 0.1 ≤ is preferred, and the maximum tolerance must not be >0.2. Those that fail to reach the standard criteria were eliminated.

The relative weighting was calculated and compiled in Table 2. The research re- sults show that the relative weight of the environment reached 51.3%. Among the assessment indicators of the environment aspect, public safety was given the great- est importance of 51.58%, followed by environmental quality (31.74%), and uni- versal design (16.68%); the economic aspect followed with the relative weighting of 25.21%. Among the assessment indicators, the economic benefits had the high- est relative weighting of 43.99%, followed by cost of 32.18%, and employment opportunities of 23.82%; in terms of energy efficiency, it accounted for 23.49%.

The relative weights of the 8 assessment indicators under the energy efficiency aspect in order of importance are: reduced energy use (38.96%), recycle for re- use (24.59%), the adoption of green building materials (19.22%), and green roof and three-dimensional greening (17.23%). When measuring the overall absolute weighting, public safety accounted for the majority of 24.46%, followed by envi- ronmental quality of 16.28%, and economic benefits of 11.09%. Green roof and three-dimensional greening had the lowest absolute weighting ratio of 4.05%.

After establishing the “housing refurbishment performance” assessment indica- tors in order of importance, the best decision was selected in this study, as shown in Figure 2. The priority of policy promotions depends on the needs. For instance, if the environment is the main consideration, a clear reward and punishment sys- tem should be first established, with the weight of importance reaching 40.59%; if the economy is the main consideration, experts believe that the prioritized consid- eration should be the promotion of sustainable housing policies, with the critical

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Table 2. The indicator weighting of housing refurbishment through FANP Evaluation aspect Relative weighting % Assessment indicators Relative

weighting %

Environment 48.190 Public safety 24.96

Environmental quality 15.25

Universal design 7.98

Economy 26.91 Cost 8.67

Economic benefits 11.85

Employment opportunities 6.37 Energy efficiency 24.88 The adoption of green building

materials 4.67

Reduced energy use 9.74

Green roof and three-dimensional

greening 4.29

Recycle for reuse 6.17

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ratio of 38.04%; if energy efficiency is the main consideration, the critical ratio of establishing a clear reward and punishment system is 38.27%. On the whole, in order to enhance the performance of housing refurbishment and maintenance, the most important consideration is the prioritized establishment of a reward and punishment system (38.33%), followed by the promotion of sustainable housing policies (34.72%), and the strengthening of policy propagandas (26.72%).

Table 4 shows the limit super matrix compiled from the combination of the different conditions above and targeting the different assumptions and evaluation methods. The Matlab software was adopted to establish the matrix models under research condition. Then, through the self-multiplication of the matrix into con- vergence, the FANP super matrix was calculated. The FANP limit super matrix through feedback and system integration was adopted.

In Table 3, the results show the priority of policies. If the objective is increas- ing the performance of housing refurbishment, establishing clearly reward and punishment system is the most important policy. The results are 38.63%, 34.73%

and 26.64% for Policy I, Policy II and Policy III, respectively.

Table 3. The priority of weighted values of the alternative policies Assessment items

Policy I Ranking Policy II Ranking Policy III Ranking

Objective increasing

performance 38.63% 1 34.73% 2 26.64% 3

Criteria

environment 40.71% 1 33.35% 2 25.95% 3

economic 34.66% 2 38.10% 1 27.23% 3

energy efficiency 38.33% 1 34.15% 2 27.53% 3

Environment

public safety 46.01% 1 29.30% 2 24.70% 3

environmental

quality 38.35% 1 35.88% 2 25.76% 3

universal design 37.09% 1 35.58% 2 27.31% 3

Economy

cost 33.92% 2 38.68% 1 27.38% 3

economic benefits 31.19% 2 41.85% 1 26.96% 3

employment

opportunities 30.51% 2 40.28% 1 29.20% 3

Energy

efficiency green building

materials 36.28% 1 36.17% 2 27.56% 3

Reduced energy 39.45% 1 33.00% 2 27.55% 3

green roof &

three-dimensional

greening 35.24% 1 35.21% 2 29.55% 3

recycle for reuse 40.40% 1 30.82% 2 28.77% 3

Total 520.77% 1 497.10% 2 382.09% 3

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Table 4. Evaluation on housing refurbishment in Taiwan

Assessment items Level Weighted value Xu Guang building Qing Xiang building He Nan RD. building Zhong Shan RD. building

Environment

Public safety Environmental quality

Universal design 24.96%

Approve

24.96 24.96 24.96 24.96 Between

approve and disapprove Disapprove Cost

Economic benefits Employment op-

portunities 15.25%

Approve

15.25 15.25 15.25 15.25 Between

approve and disapprove Disapprove The adoption of

green building materials Reduced energy use

Green roof and three-dimensional greening

7.98%

Approve

7.98 3.99 0 0

Between approve and disapprove Disapprove

Economy

Recycle for reuse Public safety Environmental

quality 8.67%

Approve

8.67 8.67 4.34 4.34 Between

approve and disapprove Disapprove Universal design

Cost

Economic benefits 11.85%

Approve

11.85 11.85 11.85 11.85 Between

approve and disapprove Disapprove Employment op-

portunities The adoption of green building materials Reduced energy use

6.37%

Approve

6.37 6.37 3.19 3.19 Between

approve and disapprove Disapprove

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4.2. Cases analysis

According to the above results, we choose 4 buildings (cases) to test the perform- ance. Table 4 presents the performance of housing refurbishment based on 10 criteria by our empirical results. Xu Guang building was rewarded the best per- formance of four cases. The second was Qing Xiang building.

Assessment items Level Weighted value Xu Guang building Qing Xiang building He Nan RD. building Zhong Shan RD. building

Energy ef- ficiency

Green roof and three-dimensional greening

Public safety 4.67%

Approve

2.34 0 4.67 4.67

Between approve and disapprove Disapprove Environmental

quality Universal design

Cost 9.74%

Approve

4.87 4.87 9.74 9.74 Between

approve and disapprove Disapprove Economic benefits

Employment op- portunities The adoption of green building materials

4.29%

Approve

2.15 2.15 2.15 4.29 Between

approve and disapprove Disapprove Reduced energy

use

6.17%

Approve

0 0 0 0

Between approve and disapprove Disapprove

Total credits 100% 84.44 78.11 76.15 78.29

Table 4 continued

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5. CONCLUSION

The FANP approach has been presented to select the best indicators for refurbish- ment performance. The environmental aspect and public safety indicators are the most important assessment indicators for housing refurbishment. As far as the consideration aspect of the importance of housing refurbishment performance indicators is concerned, the most important is the environment. The weighting values in the assessment in order are: environment (51.30%), economy (25.21%), and energy efficiency (23.49%); as far as the housing refurbishment performance indicators are concerned, the most important indicator is public safety (26.46%), followed by environmental quality (16.28%), economic benefits (11.09%), re- duced energy use (9.15%), universal design (8.55%), cost (8.11%), employment opportunities (6.01%), recycle for reuse (5.78%), the adoption of green building materials (4.52%), and green roof and three-dimensional greening (4.05%), a to- tal of 10 assessment indicators. In addition, targeting the recommended policies and with the enhancement of the overall performance as the main consideration, the expert opinions were compiled and it is believed that: Policy 1: “Establishing a clear reward and punishment system”, which has the greatest importance of 38.55%, followed by Policy 2: “Promote sustainable housing policies” account- ed for 34.72%; and Policy 3: “Strengthen policy propagandas” accounted for 26.72%. Based on the different assessment basis points, different policy assess- ment considerations arise in response to different environmental needs, thereby enhancing the overall housing refurbishment performance.

The FANP is capable of taking into consideration qualitative and quantitative criteria. As the development and evaluation of this model demand significant time and effort from the policy-makers in the formation of pairwise comparison matrices, these should be used for long-term decisions as the refurbishment proc- ess is a lengthy and cumbersome one due to the policy-making that is required.

However success is achieved in due course of time.

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